WhatsApp sales, support & workflow automation for UAE business.
Convert incoming WhatsApp leads, automate quotes and bookings, and handle 80% of customer support in Arabic and English using official Meta WhatsApp Cloud API.
Instant customer inquiry response
Native Arabic & English NLP
Meta WhatsApp Cloud API Partner
Automated support & CRM sync
Your customers is live on WhatsApp.§
Enterprise Technology at DW Tech is designed around concrete operational outcomes. We combine strategic business discovery, robust software engineering, scalable cloud infrastructure, and localized compliance to help ambitious organizations scale across Dubai, the GCC, and international markets.
We move away from rigid boilerplate software and generic templates. Every system is built to fit your precise workflows, integrate securely with your existing tools, and scale seamlessly under demanding enterprise workloads.
End-to-End WhatsApp Automation Capabilities
WhatsApp Sales & Lead Qualification
Convert chats into confirmed deals
Collect customer requirements, qualify budget and timeline, and automatically assign high-value deals to sales reps with zero delay.
24/7 AI Customer Support
Resolve queries without human wait time
Deploy trained AI agents that answer FAQs, track deliveries, look up order statuses, and route complex cases to live staff seamlessly.
Automated Quotations & Invoicing
Issue quotes and payment links directly in chat
Connect your ERP and billing software to generate PDF quotations and send UAE payment gateway links (Apple Pay, Tabby, Stripe).
Multi-Agent Team Inbox
One WhatsApp number for your entire team
Consolidate sales, operations, and support on a shared multi-agent dashboard with role-based permissions, SLAs, and performance analytics.
Our WhatsApp Automation Deployment Process
- 01
API Onboarding & Meta Verification
We set up your official Meta Business Account, verify business credentials, and secure official WhatsApp Cloud API access.
- 02
Workflow Mapping & Architecture
We diagram the exact buyer journey, support escalation trees, CRM touchpoints, and payment integrations.
- 03
AI Agent & Knowledge Training
We train custom conversational models on your product catalogs, FAQs, pricing, and company policies in both Arabic and English.
- 04
CRM/ERP Integration & Launch
We connect the WhatsApp pipeline to your CRM, test edge cases, train your team, and provide 24/7 production monitoring.
Delivered WhatsApp Automation Systems
Frequently Asked Questions About WhatsApp Automation
Direct insights into our architecture standards, regional compliance, and delivery timeline.
Yes. We exclusively implement the official Meta WhatsApp Cloud API. This ensures full compliance with WhatsApp terms of service, zero risk of account banning, and allows green-tick verified business badge verification.